VISIT WEBSHOP UK IE Contact Us

About
Lyreco

Lyreco is more than just a workplace solutions company. We partner with our customers to drive performance, from savings to sustainability.

Why Work With Us

Why Work With Us?

A great working day. Delivered.

Dedicated local account managers

With regular visits or calls to proactively provide everything you need – our account managers are an extension of your workplace, with no additional cost to your business.

Flexible payment solutions

We understand the various financial pressures on businesses, so you can pay by credit/debit card or agree personal payment terms.

Free next-working-day delivery

Take advantage of our free next-working-day delivery when ordered before 5.30pm (Exclusions apply).

Home delivery service

Whether you’re in a communal workplace or working from home, we can deliver directly to your doorstep. We also offer a ‘last mile’ option, which means we will not only deliver to your home address or workplace – but to your cupboard ‘by the printer’ wherever you need.

Consolidated supply

We help consolidate your orders and supply chain. Resulting in reduced carbon emissions, increased workload efficiencies and cost savings.

12-month product quality

We hold quality and excellence very highly. We offer a 12-month guarantee against defects in materials and workmanship from the date of purchase.

Quality and risk management systems

ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Health & Safety), ISO22301 (Business Continuity Management systems), ISO 27001 (Information Security), and ISO 50001 (Energy Management) Certifications from SGS: the world’s leading inspection, verification, testing and certification company.

Green products

Lyreco has over 8,500 products across all product categories that meet our Sustainable Selection criteria, either through their packaging, product manufacturing or sellers sustainable accreditations, this helps you make sustainable choices for your workplace.

Flexible ordering solutions

Lyreco can provide flexible ordering solutions to meet your business needs including; telephone, email, WebShop or via a fully integrated punchout ordering system.

MAKING ORDERING EASY

Find yourself needing to make repeat orders? We make sure you have easy access to your most-ordered products using the ‘My favourites’ function. This allows you to repeat your orders and keep your most-loved items in one place. Create lists of products as an individual user, share them with all the users on your account number, or make them public to all users in the account hierarchy.

You can put your orders on hold with our ‘Parked Orders’ function. Simply save for later and submit from your dashboard when you’re ready to go. If you change your mind, you can easily arrange returns on any order from the last 30 days.

As a Lyreco customer, you can also get instant copies of your delivery notes, proof of delivery, invoices and credit notes. You can also view and download your order history from the last 12 months.

An additional element to maintaining the Lyreco quality of services for our customers is the ability to implement and set up e-business solutions through Electronic Data Interchange (EDI). By implementing this solution, time and resources are reduced creating a cost-saving.

doing the right thing

At Lyreco, we have a simple philosophy. We call it Lyreco Goodness – it means we do the right thing and we think it’s another reason to choose us as your supplier. It’s not just for our customers, but for our people, our communities, and our planet. It’s at the heart of everything we do, and it guides every choice we make.

Prefer talking to someone first?

In the UK?

Call us on 08000 85 85 85

In Ireland?

Call us on 1800 88 22 76