MAKING ORDERING EASY
Find yourself needing to make repeat orders? We make sure you have easy access to your most-ordered products using the ‘My favourites’ function. This allows you to repeat your orders and keep your most-loved items in one place. Create lists of products as an individual user, share them with all the users on your account number, or make them public to all users in the account hierarchy.
You can put your orders on hold with our ‘Parked Orders’ function. Simply save for later and submit from your dashboard when you’re ready to go. If you change your mind, you can easily arrange returns on any order from the last 30 days.
As a Lyreco customer, you can also get instant copies of your delivery notes, proof of delivery, invoices and credit notes. You can also view and download your order history from the last 12 months.
An additional element to maintaining the Lyreco quality of services for our customers is the ability to implement and set up e-business solutions through Electronic Data Interchange (EDI). By implementing this solution, time and resources are reduced creating a cost-saving.
doing the right thing
At Lyreco, we have a simple philosophy. We call it Lyreco Goodness – it means we do the right thing and we think it’s another reason to choose us as your supplier. It’s not just for our customers, but for our people, our communities, and our planet. It’s at the heart of everything we do, and it guides every choice we make.