The value of a dedicated local account manager
Managing workplace supplies can often feel like a complex juggling act. Between tracking deliveries, keeping an eye on budgets, and striving to meet sustainability targets, procurement can quickly drain your team’s valuable time. That is where the true value of a dedicated local account manager becomes clear.
At Lyreco, our account managers are there to support you. They act as a seamless extension of your own team at no extra cost. This means you benefit from highly responsive structures and processes that adapt to your individual business needs, whenever you need them.
Your account manager doesn’t work in isolation, either. They will work hand-in-hand with our internal teams to meet your specific requirements, from securing the best deals to recommending sustainable product alternatives. When you partner with an account manager, you are also tapping into the expertise of our e-commerce support team, dedicated customer care representatives, and your reliable local delivery staff.
How it works
Here is a closer look at how a dedicated account manager adds value to your daily operations:
Single point of contact: Our account managers are your key partners. They will take the time to get to know the ins and outs of your business, understand your overarching objectives, and establish a strategic development plan tailored specifically to your account’s unique needs.
Cost-effective solutions: Keeping overheads manageable is a priority for any growing business. Our account managers will work closely with you to identify your current spend and usage. From there, they will develop a smart consolidation and cost-saving strategy to support you in your day-to-day work, ensuring you never pay for more than you need.
Excellent level of quality: Our Lyreco account managers are trained experts with many years of industry experience. Whether you operate from a single local office or a network of sites, they strive to give the exact same high level of product quality, services, and logistics.
Bespoke reporting: You cannot improve what you cannot measure. Our flexible and bespoke management information reports give you total visibility over your procurement. We can include a range of data to suit your needs, for example:
Spend by cost centre and end-user
Consumption by product line and category
Savings report
Green product spend
Order analysis
Carbon footprint
SLA and KPI metrics
Delivery performance and returns
Your account manager will work directly with you to use this data to drive contract improvements, helping you to meet your long-term business objectives.
The Solution: Consolidate your procurement
Procurement shouldn’t be a hurdle to your business’s growth. The easiest way to overcome these challenges and unlock true value is by consolidating your purchasing.
Lyreco is the one-stop shop for all your office needs. By bringing your procurement under one roof, you eliminate the hidden costs of multiple deliveries and administrative heavy lifting. Whether you need reliable, sustainable office essentials, breakroom catering, hygiene supplies, or the high-quality products required to satisfy your team, we have you covered.
Partnering with a single, reliable supplier means you get consistent stock, transparent pricing, and high-quality products, freeing you up to focus on what really matters: growing your business.
Ready to simplify your workplace procurement? Discover how Lyreco can support your growing business today.
